TERMS + CONDITIONS
Ohio Fair Housing Law: It is illegal, pursuant to the Ohio Fair Housing Law, Division (H) of Section 4112.02 of the Revise Code and the Federal Fair Housing Law, 42 U.S.C.A 3601, to refuse to sell, transfer, assign, rent, lease, sublease, or finance housing accommodations, refuse to negotiate for sale or rental of housing accommodations, or otherwise deny or make unavailable housing accommodations because of race, color, religion, sex, familial status as defined in Section 412.01 of the Revised Code, ancestry, disability as defined in that section, or national origin or to so discriminate in advertising the sale or rental of housing, in the financing of housing, or in the provision of real estate brokerage services. It is illegal, for profit, to induce or attempt to induce a person to sell or rent a dwelling by representations regarding the entry into the neighborhood of a person or persons belonging to one of the protected classes.
Damages/Cleaning Fees: The following items, including but not limited to, are subject to additional charges. Note that any/all cards on file used for deposit or payment purposes may be charged to recoup fees associated with the items listed below:
~Excess trash or personal items left behind, both inside or outside of the chalet
~Clean up of bodily fluids, vomit, feces, or other noxious matter/materials inside or outside of the chalet
~Fumigation/Laundering as a result of ashes, smoking paraphernalia, or evidence of smoke found present inside the chalet, following check out.
~Damages to the structure, fixtures, furnishings, or any interior or exterior amenities.
~Excess cleaning of the furnishings, appliances, or any other interior or exterior features of the property
~Laundering as a result of any of the above listed infractions
~Damage to the cover or excessive sanitation of the hot tub/spa
GUESTS SHOULD NOTIFY A RESERVATIONS SPECIALIST OF ANY AND ALL DAMAGES TO THE PROPERTY FOUND UPON ARRIVAL TO AVOID ADDITIONAL CHARGES.
General Cancellations: Cancellations more than 60 days in advance are subject to a $75 Cancellation Fee. Cancellations sooner than 60 days from Check In date will not receive a refund unless a new reservation, made by a different party, takes the place of the cancelled dates. The refund will be the equivalent of the new rental, a full refund, or whichever is less. Note that the "new reservation" does not mean that the guests who are canceling have the option to reschedule for different dates, using the money paid as a credit for a future reservation.
Refunds: Power outages and inclement weather: We do not give refunds for temporary power outages or undesirable weather. Refunds for such issues will only be given if the power is out for the entire duration of your reservation or if there is a Level 3 snow emergency for the county in which the chalet is located.
Malfunction of mechanicals/equipment/conveniences: We do not give refunds or allow cancellations for the malfunction mechanicals/equipment/conveniences including but not limited to hot tubs, televisions, satellite service, or appliances. If one of these items should malfunction during your stay, we will do our best to fix the issue during your reservation.
Age Requirements: Renters must be 25 years or older to rent the chalet. Persons of the rental age or older are not permitted to make reservations on behalf of younger guests in order to reserve the chalet (including but not limited to parents/family members/acquaintances booking for under aged guests). Renter must be present at the chalet for the reserved dates.
Smoking: Smoking is not permitted inside the chalet. See "Damages" section below for repercussions of the evidence of smoking.
Weekend Pricing: Any reservations of 2 nights that include Friday or Saturday will be charged (both nights) at the weekend rate.
Occupancy: Renter is required to provide the accurate number of guests prior to check in. No additional day or night time guests are permitted unless otherwise approved prior to check in.
Hunting/ATVs/Firearms/Fireworks: No hunting on property or use of ATV's. No shooting firearms, fireworks, or guns on the property.
Disruption of surrounding areas/Illegal activity: While we encourage our guests to enjoy their visits, you must do so without disturbing the peace of your neighbors. Reports of illegal or highly disruptive activities (including, but not limited to, those that result in visitation by the local authorities) may result in the immediate termination of the rental with no refund.